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Deposits




Can I deposit cash into my checking account?

We strongly recommend that you do not mail cash deposits. However, if you have an ATM card, many ATM machines owned by other financial institutions will accept your cash deposits.


How can I fund my CD?

Your CD can be funded in several ways:

  • By mailing a check to us.
  • By initiating an internal transfer from another account that you own with us.
  • By sending a wire transfer to us.

Why don't all my deposits show in the Deposit section of the statement?

The Deposit section of the statement is intended to show only deposits you make through the mail. All other deposits will appear in the ATM or Miscellaneous Debits and Credits section of your statement.


What is Direct Deposit?

Direct Deposit is an electronic payment deposited directly to your checking or savings account. Types of payments deposited can include payroll, employee expense reimbursement, government benefits, tax and other refunds, and annuities and interest payments. It includes any ACH credit payment from a business or government to an individual.


What will Direct Deposit cost?

There is no charge for direct deposits.


How will I know when my deposit goes into my account?

For payroll, companies typically issue a dated payment stub that is identical to a paper check stub, or provide employees access to an online service that shows the amount and the date of the deposit, as well as tax and other withholding information. You can also verify your deposit through our Online Banking tool or contact Client Experience at 855.781.4360.


How soon can I withdraw money after I receive a Direct Deposit?

Your money is generally available to you at the start of business on the day of the deposit.


Can I divide my pay among different accounts if I use Direct Deposit?

You may have the option of splitting the deposit between one or more checking or savings accounts.  Ask your employer or the company that sent the payment about this option.


What happens if a payment I was expecting does not post to my account?

Should this occur, simply notify your employer or the company that sent the payment.


How do I sign up for Direct Deposit?

Check with your employer (or other payor, such as Social Security) for information on how to sign up. 


What should I do if I have a problem with Direct Deposit?

If you have a problem, simply contact your employer or the company that issued the payment. 


What wire information will I need for incoming Domestic or International U.S. dollar wire transfers?




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