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Customer Instructions

Please take this document with you to The UPS Store® or Mail Boxes Etc.® location and tell the center associate you are part of the Corporate Account program for The Bancorp Returns. You can locate over 4300 convenient locations via, or by calling the automated phone number 1-800-789-4MBE.

Please note: Cash is not acceptable to send. Please make sure to have a sealed envelope.



The UPS Store® / Mail Boxes Etc.® Associate Instructions

Center Associate: Follow the instructions listed below and ring up all charges within your POS. If you have questions regarding how to process this transaction, call MBE Technical Operations at 800-546-8008.

  1. Customer will arrive with sealed envelope to be placed in a UPS Next Day Air Envelope.
  2. Please ship to the address listed in the electronic work order.
  3. Access POS work order for Bancorp. (Corporate Accounts>Work Order>"A-F">Bancorp> Returns)
  4. Enter the appropriate information into the POS Work Order and press POST to complete the transaction.

NOTE: You will receive payment via your monthly Program Revenue Payment from the MBE Home Office. You will not collect any money for this transaction from the customer.